FileMaker Pro is a powerful database software designed by FileMaker, Inc. For Mac, Windows and the Web. This shareware features more than 30 templates called Starter Solutions to help users manage their tasks right away. These templates are designed for different usages and can be customized to suit the user’s needs and preferences.

FileMaker Cloud is your total toolset to create custom apps and share them in the cloud with your teams. Choose between the Essentials or the Standard plan. The VAT/sales tax rate for Electronic Software Downloads and other Claris classified as services under local law will be at the rate applicable to the country where the customer belongs.
Database management for iPad, iPhone, Windows, Mac and the web. FileMaker Pro is powerful, easy-to-use database software that helps you and your team get any task done faster.

Before you begin

Welcome to Claris™ FileMaker Pro™, which helps you quickly create custom apps that work seamlessly across iPad, iPhone, Windows, Mac, and the web.

For information about new and changed features in FileMaker Pro, see Help.

About this guide

This Installation Guide tells you how to install FileMaker Pro on your Windows or Mac computer. Unless noted otherwise, the information in this guide pertains to both platforms.

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Where to find FileMaker documentation

For the most up-to-date version of this guide and other FileMaker® product documentation, see the Product Documentation Center.

For late-breaking information and release notes about FileMaker Pro, see the Knowledge Base.

Customer Support, Knowledge Base, and Community

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For help with installing, starting, or reinstalling FileMaker Pro (excluding data recovery), in FileMaker Pro, choose Help menu > Service and Support or visit Support.
For tips, technical advice, and more information about FileMaker Pro, visit the Knowledge Base.
To ask questions and get advice from other users, in FileMaker Pro, choose Help menu > FileMaker Community or visit the FileMaker Community.

Information in the Knowledge Base and the FileMaker Community may not be available in all languages.

Product notifications

FileMaker Pro automatically checks for software updates and upgrades to new software versions. You can update your software with minor changes when you receive the update notification, or by choosing Help menu > Check for Updates. (You cannot upgrade your software for new and changed features this way; see Upgrading FileMaker Pro from a previous version.)

You can turn off notifications by choosing Edit menu > Preferences (Windows) or FileMaker Pro menu > Preferences (macOS).

About the license certificate file or license key

Depending on how you purchased FileMaker Pro software, you received either a license certificate file or a license key.

License certificate (.fmcert) file: This file is available for you to download, depending on how you purchased the software.
- If you purchased FileMaker Pro as a download from the Claris Store website, you received an email with a link to your Electronic Software Download page. Your license certificate file is available from that page.
- If you signed up for a Claris FileMaker Cloud® subscription or free trial, this file is available from the Subscription page in Claris Customer Console.
License key: If you purchased a boxed version of FileMaker Pro, your unique, 35-character license key is in the box.

You must have a valid license certificate file or license key to install the software. Otherwise, you can install the software only as a trial. Don't lose your license certificate file or license key; keep it in a safe place in case you need to reinstall the software.

Backing up your FileMaker Pro download

Apple mac os x download. Make a backup copy of your FileMaker Pro software download in case you need to reinstall the software. See this article in the Knowledge Base.

Requirements for features

Some features of FileMaker Pro require additional software.

Feature	Software requirement
Send Mail script step using an email application	A supported email application. See FileMaker Pro technical specifications. This requirement does not apply to SMTP mail.
Phone dialing (Windows only)	Phone dialer or other Telephony API (TAPI) compliant software.
ODBC and JDBC features	FileMaker ODBC and JDBC drivers, which are available in the xDBC folder in the installation disk image and at Downloads and Resources. macOS: ODBC Manager, a freeware product from Actual Technologies. See FileMaker ODBC and JDBC Guide and Help.

Feature

Software requirement

Send Mail script step using an email application

A supported email application. See FileMaker Pro technical specifications. This requirement does not apply to SMTP mail.

Phone dialing (Windows only)

Phone dialer or other Telephony API (TAPI) compliant software.

ODBC and JDBC features

FileMaker ODBC and JDBC drivers, which are available in the xDBC folder in the installation disk image and at Downloads and Resources.

macOS: ODBC Manager, a freeware product from Actual Technologies.

See FileMaker ODBC and JDBC Guide and Help.

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Converting the trial version to the full version of FileMaker Pro

If you've installed the FileMaker Pro trial version on your computer, you can convert to the full version of FileMaker Pro by providing your license certificate file or license key without uninstalling the trial version first. See Help.

Upgrading FileMaker Pro from a previous version

If you are upgrading FileMaker Pro from a previous version of FileMaker Pro, upgrade to the new version before uninstalling the previous version.

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Install the upgrade using your license certificate file (or license key, if you purchased a boxed version). See About the license certificate file or license key.
Move plug-ins, dictionary information, and your preferences to the new version of FileMaker Pro. See the Knowledge Base.
If you plan to use only the latest version, uninstall the previous version.

If you purchased a boxed, upgrade version of FileMaker Pro and choose to uninstall the previous version before upgrading to the latest version, make sure you have the license key for the previous version. When you install FileMaker Pro with an upgrade license key, if a previous version isn't installed, you are asked to enter the license key for the previous version of the product.

Opening files from previous versions

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Files created by any version of FileMaker Pro since version 12 are in the FileMaker Pro 12 file format (FMP12) and have the filename extension .fmp12. To use files created with versions earlier than 12, you’ll need to convert them to the FMP12 format. See Help.

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Automating the installation process

If you’re installing FileMaker Pro on multiple computers (as allowed by your FileMaker Pro software license) or if you want to do a silent installation, you can automate the process. Use the file, Assisted Install.txt, to keep user interaction to a minimum. See FileMaker Pro Network Install Setup Guide. For information on licensing, visit our website.